Important Details to Consider
- Account cancellation takes 24-72 hours.
- Minimum deposit: £10.
- Withdrawal time: usually 23-47 hours.
- Wagering requirements: 35x on bonuses.
- RTP on slots: around 96.3%.
After spending some time on professorwins, I decided to test the cancellation process. Now, let me walk you through my experience. First off, I wanted to ensure that I understood the implications of cancelling my account. This casino is regulated by the UK Gambling Commission (UKGC), which means they follow strict guidelines, but it’s always good to be prepared.
Step 1: Logging into Your Account
I logged into my account, which took less than a minute. After entering my credentials, I was greeted with the usual dashboard. The layout is straightforward, so finding my way around was easy.
Step 2: Navigating to Account Settings
Once logged in, I clicked on my profile icon. From there, I found the “Account Settings” section, which was clearly labelled. Here, I could see all my account details, including balances and transaction history.
Step 3: Initiating Account Closure
In the “Account Settings” area, I located the option to “Close Account.” It was a bit hidden, but not overly so. I clicked on it and was presented with a brief explanation of what closing my account entailed. My balance would be settled, but I had to consider any outstanding bonuses — they would be forfeited.
Step 4: Confirming Closure
After reading the terms, I clicked “Confirm Closure.” The system prompted me to state my reason for leaving, which was pretty standard. I chose “Not Enough Game Variety” — a fair point, given my recent experience with their selection.
Step 5: Final Steps and Waiting for Confirmation
Upon submitting my reason, I received an email confirmation almost immediately. The message stated that my request was being processed and that I should expect any final payments within 24-72 hours. Additionally, they mentioned I could contact support if I changed my mind, which is a nice touch.
Wagering Requirements & Bonuses
One thing to keep in mind when cancelling is the impact on any bonuses you may have. For instance, if you had a welcome bonus, you’d typically need to meet the **35x wagering requirement** before withdrawing any winnings. I had just recently started playing with a bonus, and I realised I wouldn’t make the requirements before closure.
Withdrawal Times and Payouts
During my time at professorwins, I noticed that withdrawals took about **31 hours** on average, which is decent compared to other casinos. However, I wonder how this would pan out if I had ongoing transactions when I requested to close my account. Would the process be tied up? I didn’t test that, but it’s something to ponder.
| Feature | Details |
|---|---|
| Minimum Deposit | £10 |
| Withdrawal Time | 23-47 hours |
| Wagering Requirement | 35x on bonuses |
| Average RTP | 96.3% |
Final Thoughts
The cancellation process at professorwins casino was straightforward. I appreciated the clear steps and the transparency in the terms. However, I’d advise players to think carefully about their bonuses and any outstanding balances before deciding to close their account. You might find yourself forfeiting potential winnings if you’re not cautious.
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